What is coaching?
Coaching is a form of development in which a person called a coach supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
~ Wikipedia definition ~
Coaching, how do I work?
Coaching on a one to one based on agreed specific goals allowing them to reflect on the action they choose and how it impacts on their role both in business and personal relationships, systemic, emotional, physical, evidenced and assumed.
Identifying those key concerns and underlying motivations that allow the creation of new ways of connecting with others, thinking differently, applying changes, balancing perceptions, forming new strategies practising alternative behaviours all requires collaboration.
Changing from being responsible for the sale to taking responsibly for those making the sales, is said to be a journey of a thousand steps the first step is hard the next nine hundred and ninety-nine are no less challenging.
Standing back from the course of the sales and focusing on the individual that is responsible for winning the business is challenging, delegating the task to others has costs, as a manager you are can only be partly accountable for those individuals outcomes; however those above you are measuring you on those in your charge and your performance combined.